Somerset County YMCA in Bernards, New Jersey

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• Señora Ramirez

  Posted Oct, 19 2019

  I have some concerns regarding an incident that occurred here at the Mt. Airy Road facility this past Saturday, March 10th. My husband had recently lost his keys somewhere in our townhouse complex. Fortunately for us our neighbor found them. Upon examining the keys he saw the YMCA keyring and so he brought them in to the facility in order to try and return them to their owner. The front desk attendant was able to scan the keyring and informed our neighbor that the keys belonged to my husband. Our neighbor then offered to return those keys to him since he knows us, but the attendant said that they would take care of it and call my husband to let him know. This call never came.
  My husband ran into our neighbor recently and the neighbor then asked if he had received his keys and informed him of their whereabouts. Last Saturday, March 10th around 1pm my husband went to this facility in search of his keys and was attended by a woman who, without searching, told him they did not have any keys for him and was extremely rude. He then asked if there was a ‘Lost and Found’ and she brought him a box of lost items without any keys inside. He then asked if there was a place where just keys were kept and so she showed him a box with keys, which again did not contain his keys. At this time he asked if she could please check to see if there was any other place that these keys could be, she then looked inside a nearby drawer and found his keys, which she tossed towards him. During this whole process the attendant was extremely rude and condescending. After his keys were throw towards him, he asked the woman if there was a problem and why was she being so rude. Before she could answer another attendant approached him stating that there was no problem. At this time he decided that it was best to leave rather than stay and continue to be treated with disdain and disrespect and the staff began to raise their voices and asked my husband for his name. He returned to give them his name but because he was so upset at how he had been treated he neglected to ask for the attendant’s name.
  I am sharing all of this because I am absolutely disgusted with the way that this situation was handled and because we have since decided to cancel our family membership at this facility. I was under the impression that the YMCA prided itself on being a community organization that embraced culture and diversity but there is no other explanation than to assume that he was treated in this way because of the color his skin. I wanted the public to be aware that there are people working at the front desk that are treating the paying clients of the YMCA organization in this way. Unfortunately this is still happening in 2018, and at the YMCA no less!

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